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Effective Teams

A presentation in which I give a brief overview of

Theories of Learning

followed by the practical application of Model II learning to the

Ground Rules for Effective Teams

Joe Schmetzer • @tumbarumba

Single Loop Learning

image/svg+xml Observe Define Assess Design Implement Outcome Intended Outcome Action Strategies Action Strategies Possible Corrections

Double Loop Learning

image/svg+xml Observe Define Assess Design Implement Outcome Intended Outcome Action Strategies Action Strategies Possible Corrections Assess Value of Intended Outcome Assumptions behind Action Strategies Design New Values andAssumptions

Models of Theories-In-Use

Model I

vs

Model II

Taken from Chris Argyris: theories of action, double loop learning and organisational learning

http://infed.org/mobi/chris-argyris-theories-of-action-double-loop-learning-and-organizational-learning/

Model I

Model I

Governing Values

Achieve the purpose as defined

Win, do not lose

Suppress negative feelings

Emphasize rationally

Model I

Primary Strategies

Control environment and task unilaterally

Protect self and others unilaterally

Model I

Examples of Operation

"You seem unmotivated"

"Let's not talk about the past, that's over"

Treating own views and obviously correct

Covert attributions and evaluations

Hiding embarrassing facts

Model I

Consequences

Defensive relationships

Low freedom of choice

Little public testing of ideas

Inhibits double-loop learning

Model II

Model II

Governing Values

Valid information

Free and informed choice

Internal commitment

Model II

Primary Strategies

Sharing control

Participation in design and implemetnation of action

Model II

Examples of Operation

Attribution and evaluation illustrated with relatively directly observable data

Surfacing conflicting views

Encouraging public testing of evaluations

Model II

Consequences

Minimally defensive relationships

High freedom of choice

Increased likelihood of double-loop learning

Model II is a Mutual Learning Mindset

Mutual Learning Values

Transparency

Curiousity

Informed Choice

Accountability

Compassion

Mutual Learning Values

Transparency

Curiousity

Informed Choice

Accountability

Compassion

Mutual Learning Values

Transparency

Curiousity

Informed Choice

Accountability

Compassion

Mutual Learning Values

Transparency

Curiousity

Informed Choice

Accountability

Compassion

Mutual Learning Values

Transparency

Curiousity

Informed Choice

Accountability

Compassion

Mutual Learning Values

Transparency

Curiousity

Informed Choice

Accountability

Compassion

Mutual Learning Assumptions

 

 

 

 

 

Mutual Learning Assumptions

I have some information; so do other people

 

 

 

 

Mutual Learning Assumptions

I have some information; so do other people

Each of us may see things that others don't

 

 

 

Mutual Learning Assumptions

I have some information; so do other people

Each of us may see things that others don't

I may be contibuting to the problem

 

 

Mutual Learning Assumptions

I have some information; so do other people

Each of us may see things that others don't

I may be contibuting to the problem

Differences may be opportunities for learning

 

Mutual Learning Assumptions

I have some information; so do other people

Each of us may see things that others don't

I may be contibuting to the problem

Differences may be opportunities for learning

People may disagree with me and have pure motives

Ground Rules for Effective Teams

Taken from Roger Schwartz: Eight Behaviours for Smarter Teams

http://www.schwarzassociates.com/resources/articles/

Ground Rules for Effective Teams

Rule 1

State views and ask genuine questions

Ground Rules for Effective Teams

Rule 2

Share all relevant information

Ground Rules for Effective Teams

Rule 3

Use specific examples and agree on what important words mean

Ground Rules for Effective Teams

Rule 4

Explain reasoning and intent

Ground Rules for Effective Teams

Rule 5

Focus on interests, not positions

Ground Rules for Effective Teams

Rule 6

Test assumptions and inferences

Ground Rules for Effective Teams

Rule 7

Jointly design next steps

Ground Rules for Effective Teams

Rule 8

Discuss undiscussable issues

Fin

You want to find out more?

See Ben Mitchell's talk: Using the Mutual Learning Model to achieve Double Loop Learning

http://vimeo.com/30599611