Learning, Communication,
and Culture

The Lean/Agile Transformation

Transformation context

Transformation vision

Assembling the coaching team

Setting the transformation goals

Too many cooks

Not enough cooks

Stop distracting everyone

Time to leave...

Change is hard

The secret to successful change is...

What is Culture?

Whatever people learn from other people, and transmit to other people, especially by interacting with them

The 4 Forces of Culture

1. Intertial Force

2. Entropic Force

3. Reflective (Metacultural) Force

4. The Force of Interest

Forces of Cultural Change

The Secret to Successful Culture Change

the new culture must appear to grow organically out of the old culture

"Culture eats strategy for lunch"

— Peter Drucker

Scenario: New Company

Scenario: Big Company, Bottom Up Change

Community Alignment

Reframing

Technical Practices are Business Concerns

• Clean Code: maintain pace into the future, optionality
• Continuous Integration: reducing risk
• Continuous Delivery: reducing risk

Business Alignment

Impact Mapping

Roadmaps

Lean and Systems Thinking

Example Value Stream

Learning

Elevate learning to the highest level goal of the company

Communication

You need to get better at communication

List of Cognitive Biases

Avoiding Bias

• Clean Language
• Non-Violent Communication
• 8 Behaiours for Smarter Teams

Fearless Change

Summary

• Alignment of Cultural Forces
• Learning Strategies
• Communication Strategies